Mastering the Art of De-Escalation: The S.T.A.I.R. Way for Communicating in Angry Situations

Mastering the Art of De-Escalation:

The S.T.A.I.R. Way for Communicating in Angry Situations

Tuesday, September 29 | 11:00am - 12:00pm CST

Presented by Robert Vogelaar, Assistant Professor of Educational Leadership, Saint Louis University, Saint Louis, MO

In the current educational landscape, it’s no surprise that our ability to handle difficult conversations and de-escalate tense situations is critical. Join Dr. Robert Vogelaar, SPHR, SHRM-SCP, for an engaging and practical webinar tailored specifically for school personnel administrators and other educational leaders. Discover "The S.T.A.I.R. Way," a research-backed framework designed to equip you with the tools to effectively manage and de-escalate anger in real-time while a situation is unfolding. 

Drawing from key psychological and communication theories, such as attribution theory, image repair theory, and impression management, this session will explore how unmet needs involving undesirable events and perceptions of responsibility can escalate conflict. You'll gain actionable strategies to navigate volatile interactions, rebuild trust, and repair relationships within your school community.

Through real-world scenarios and practical applications, this webinar will empower you to:

• Understand the root causes of anger and anxiety in professional settings.

• Apply the S.T.A.I.R. framework to de-escalate crises effectively.

• ​Effectively use the right communication strategies to rebuild trust and credibility.

• Avoid common pitfalls that can worsen tense situations.

Don’t miss this opportunity to transform how you address conflict and foster a culture of collaboration and respect among your stakeholders. This session is a must-attend for any school personnel administrator or other educational leader committed to creating a positive and productive work environment for your people.

This webinar is provided FREE for AASPA members and $50 for non-members.

Qualifies for 1 hour of continued education credit through SHRM, HRCI & pHCLE.