Cancellation Policy

Purchaser understands that upon entering a registration agreement, AASPA is committing time and resources to this registration and thus cancellation would result in lost time and income. Once you register for membership or an event, you are subject to the following Cancellation policies and are responsible for prompt payment . 

All cancellations/refund and transfer requests must be sent in writing; requests will NOT be accepted via phone. Email us at emily@aaspa.org with your name, event you are registered for and reason for canceling/transfering. 

All registrations (credit card, purchase order and send payment) cancellations must be made in writing & received no later than August 30, 2023 to receive a refund. A refund of the registration fee, minus a cancellation fee of $100, will be given for cancellations received by August 30, 2023 and will be processed by November 30, 2023. Refunds are not granted for failure to attend, late arrival or early departure, state or district travel restrictions, medical or weather-related cancellations. AASPA is not responsible for airfare, hotel or other costs associated with the conference if the registrant is unable to attend or if the event is rescheduled or transitioned to virtual. Purchase orders are accepted as a courtesy and are considered a guarantee of payment within 30 days. Any cancellation of a registration guaranteed with a purchase order is subject to the same cancellation policy. I understand that by selecting “Complete Registration” and/or choosing to be invoiced, I agree to the above cancellation policy and will pay the open invoice within 30 days. No registration refunds will be issued for cancellation requests made after August 30, 2023. Membership, special events and meal tickets are non-refundable.

AASPA allows purchase orders and invoicing as a courtesy for our Annual Conference. Please note, if you are choosing to be invoiced instead of paying with a credit card at the time of registration, AASPA will be charging a $25 convenience fee to all event invoices. This is to help cover the cost of staff time and fees involved in processing invoiced payments and/or tracking outstanding accounts receivable. If you choose to pay with a credit card at the time of registration, you will NOT be charged a convenience fee. All open invoices are due within 30 days of registration. After 30 days unpaid invoices are subject to cancellation. 

Event Attendees may transfer their registration to another AASPA attendee up to 30 days prior to Day 1 of the event using the following guidelines. 

• If the new event rate is less than the original rate (Non-member transfers to a Member), a refund will NOT be issued. 
• If the new event rate is more than the original rate (Member transfers to a Non-Member), the difference must be paid in full before the transfer is complete. 
• Attendees are able to transfer their registration to another registrant for free up to the 30 day cut off. After the deadline, event transfers will incur a $50 fee. 

All registration cancellations must be made in writing & received no later than Friday, March 8, 2024 to receive a refund. A refund of the registration fee, minus a cancellation fee of $100, will be given for cancellations received by March 8. Refunds are not granted for failure to attend, late arrival or early departure, state or district travel restrictions, medical or weather-related cancellations. AASPA is not responsible for airfare, hotel or other costs associated with the conference if the registrant is unable to attend or if the event is rescheduled or transitioned to virtual. I understand that by selecting “Complete Registration” I agree to the above cancellation policy. No refunds will be issued for cancellation requests made after the deadline of March 8, 2024

No refunds will be issued for booth cancellations.

All registration cancellations must be made in writing & received no later than Friday, October 20, 2023 to receive a refund. A refund of the registration fee, minus a cancellation fee of $100, will be given for cancellations received by October 20. Refunds are not granted for failure to attend, late arrival or early departure, state or district travel restrictions, medical or weather-related cancellations. AASPA is not responsible for airfare, hotel or other costs associated with the conference if the registrant is unable to attend or if the event is rescheduled or transitioned to virtual. I understand that by selecting “Complete Registration” I agree to the above cancellation policy. No refunds will be issued for cancellation requests made after the deadline of Friday, October 20, 2023. 

No refunds will be issued for memberships. Memberships are transferable for individuals leaving their district/company. Please reach out to Morgan Schultz at morgan@aaspa.org for more information. While purchase orders are accepted for membership, membership is not considered renewed or approved until a check or credit card payment is received. 

All registration cancellations must be made in writing & received no later than Friday, January 19, 2024 to receive a refund.  A refund of the registration fee, minus a cancellation fee of $100, will be given for cancellations received by January 19.  Refunds are not granted for failure to attend, late arrival or early departure, state or district travel restrictions, medical or weather-related cancellations. AASPA is not responsible for airfare, hotel or other costs associated with the conference if the registrant is unable to attend or if the event is rescheduled or transitioned to virtual. I understand that by selecting “Complete Registration” I agree to the above cancellation policy. No refunds will be issued for cancellation requests made after the deadline of January 19, 2024. 

Please note there will be no refunds for pHCLE Training or Exam once registration has been submitted. Registration for training is non-transferable to other training dates and times. Refunds will not be given to individuals who fail to complete the pHCLE exam during their selected window. Transferring to a different testing window will be permitted once upon request. Requests must be made in writing to kelly@aaspa.org before the last day of your current testing window.

All registrations cancellations must be made in writing & received no later than Friday, May 3, 2024 to receive a refund. A refund of the registration fee, minus a cancellation fee of $100, will be given for cancellations received by May 3, 2024.  Refunds are not granted for failure to attend, late arrival or early departure, state or district travel restrictions, medical or weather-related cancellations. AASPA is not responsible for airfare, hotel or other costs associated with the conference if the registrant is unable to attend or if the event is rescheduled or transitioned to virtual. I understand that by selecting “Complete Registration” I agree to the above cancellation policy. No refunds will be issued for cancellation requests made after the deadline of May 3, 2024.

All registration cancellations must be made in writing & received no later than Friday, December 15, 2023 to receive a refund.  A refund of the registration fee, minus a cancellation fee of $100, will be given for cancellations received by December 15. Refunds are not granted for failure to attend, late arrival or early departure, state or district travel restrictions, medical or weather-related cancellations. AASPA is not responsible for airfare, hotel or other costs associated with the conference if the registrant is unable to attend or if the event is rescheduled or transitioned to virtual. I understand that by selecting “Complete Registration” I agree to the above cancellation policy. No refunds will be issued for cancellation requests made after the deadline of December 15, 2023. 

Virtual event cancellations will not be accepted. All registrants will receive a recording and event materials regardless of attendance.

Webinar cancellations will not be accepted. AASPA members will receive access to the recording and event materials regardless of attendance.